THE CHALLENGE
MY ROLE
THE GOAL
UX Researcher
+
UX Designer
Scope
Team of 4 students
Working with Atlanta Bike Delivery and Messenger Community
August 2019 - December 2019
The original Intent of this project was to create a navigation system for bike delivery messengers, however after interviewing our users, we found communication was one of their major concerns.
We reframed and created a system based primarily on the concept that the bikers will be able to communicate more easily without taking their hands of the bike or their eyes off the road
🚲Allow for calling and texting with the least user input possible
🚲Create a system that allows bikes to operate while looking at the road and biking
🚲create a system to make bikers feel more confident and work more efficiently
🚲Test the system with bike messengers in the area
